Just another Mac guy
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Geniuses
My MacBook Pro was starting to exhibit weird display issues, so our Certified Apple Repair guy suggested it might be the NVIDIA graphics processor issue. Sure enough, a quick trip to my local Genius Bar confirmed the diagnosis. The geniuses swapped out the motherboard overnight at no cost.
As I was finishing the paperwork, I glanced at the “for internal Apple use only” checklist they fill out after doing repairs, and was amused to note an item among things like “Removed all test software” that said “Polished Apple logo.” Of course it was checked as having been completed.
No wonder Apple’s customer service is always among the highest in the industry.
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This entry was posted on Friday, May 22nd, 2009 at 11:53 am and is filed under Comments. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.